Data Protection Notice/Policy

1. Collection of Personal Data

We collect personal information from users including name, email address, contact number, billing and shipping addresses, payment details and IP address when you register on our website, subscribe to our newsletter, or make a purchase. Personal data is collected through voluntary submissions such as forms on our website, cookies that track user activity, and through our payment processor when you make a purchase.

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2. Purposes for Collection, Use, and Disclosure

We collect, use, and disclose your personal data to improve our services, website, and customer experience and to comply with legal and regulatory obligations. We will not use your personal data for any other purpose without your consent.

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3. Consent​

By providing your personal data to us, you consent to its collection, use, and disclosure in accordance with this Policy. You may withdraw your consent at any time by contacting our Data Protection Officer Raja Gunasekaran at rajaguna@netmarks.com.sg. However, withdrawing consent may affect our ability to provide you with certain services.

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4. Disclosure of Personal Data​

We may disclose your personal data to our third-party service providers including but not limited to logistics, payment processors, IT vendors, legal and regulatory authorities, business partners or affiliates.

 

All such parties are contractually obligated to safeguard your data and use it for agreed purposes in accordance with the PDPA. 

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5. Access and Correction

You have the right to request access to your personal data and request correction of any inaccurate or incomplete data. To make a request, contact our Data Protection Officer (DPO). We may charge a reasonable fee for access requests.​

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6. Retention of Personal Data

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by law. After which, your data will be securely disposed of or anonymized.​

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7. Protection of Personal Data

We implement industry-standard security measures such as encryption and secure servers to ensure that your personal data is protected from unauthorized access, alteration, or disclosure.

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8. Transfers of Personal Data Outside of Singapore

We generally do not transfer your personal data to countries outside of Singapore. However, if we do so, we will obtain your consent for the transfer to be made and we will take steps to ensure that your personal data continues to receive a standard of protection that is at least comparable to that provided under the PDPA.​

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9. Use of Cookies

Our website uses cookies to enhance your browsing experience and analyze website traffic. You may disable cookies through your browser settings, though this may affect site functionality.

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10. Use of Cookies

Our website may contain links to other websites. We are not responsible for the privacy practices of those sites. Please review their privacy policies separately.